Feedback From Professionals:

"The team at Finsley House have been absolutely amazing. They have provided exceptional support to both myself and the serviced user, as well as the child in placement. Imogen and Rebecca, in particular, have been outstanding - they maintain regular contact with me, provided detailed logs, and share consistent updates, which has been invaluable in ensuring the continuity of care. Their proactive communication and willingness to collaberate have made a significant positive impact. Overall, the team demonstarates professionalism, empathy, and a genuine comminitment to supporting families and practitioners." Placing LA Social Worker

"I feel that Finsley house provides a high level of support to parents and their children, by empoweringparents to recognise their areas of development, and improve their parenting skills, to enable them tocare for their children safely. I feel that the home provides a high level of support to parents and their children, whilst undertakingevidence-based assessments of parents, through direct observations and direct work and monitoring. I feel that staff communicate well with other relevant members of the MDT, and share concernsappropriately, so that the children are safeguarded adequately.Staff are friendly and welcoming and share relevant information as needed." CIC Nurse

"I visited family in placement. As baby is very young was unable to verbalise her wishes and feelings and I therefore spoke to the staff team about how the placement was progressing. It was evident the team had a full understanding of baby's uniqueness and the difficulties facing her mother. It was evident from my observation that although the relationship with the mother was strained at times, they had established a relationship and rapport with her. Mum was initially making good progress, and this was reflected in a fair and balanced mid-way assessment. Sadly, the progress was not maintained, and the mother was appropriately challenged about aspect of baby's care which were deemed neglectful or abusive. The team were highly observant of the mothers actions and intervened appropriately and removed baby from difficult situations. The mother was also supported to engage with the MH team as it was noted that mothers MH had declined. The team went above and beyond to support mother and assist her to make changes, this included cleaning the flat and supporting the mother to keep the home conditions tidy and safe. It however became necessary to issue two warnings as things did not improve. Following this the team were subjected to threats, verbal abuse and hostility from the mother. They managed the situation extremely well whilst maintaining a strong focus on safeguarding baby. Despite a high level of hostility, the staff team continued to offer support to the mother and attempted to maintain a relationship with her. The mother was offered assistance to attend groups and community projects which she failed to take up. The assessment was written in a balanced way and was filed on time thereby reducing any delay for the child. The team and manager were very helpful, and their views were taken into consideration when making my recommendations to court. The assessment process was achieved with both the mothers difficulties taken into account without compromising the safety of the child whose welfare remained paramount." Child's Guardian